Thistle London Piccadilly Hotel

At the beginning it's a small reception, nothing to be impressed. But during the stay you appreciate the position, the cleanliness, the polite staff and the sound isolation. But above all they're not ''cheap ''. Whatever you ask they provide it in more. Thanks a lot for the stay. Great value.

The staff was amazing! Also, the luggage storage was top tier and super helpful. They kept our bags before and after our stay so that we could enjoy London. This is also on a main tube line so you wont have to take many Ubers. It was a great location with Regent Street being less than 5 minutes walking distance and Bond Street was 10 minutes away. We also walked to Buckingham Palace which was 20 minutes away. The surrounding area was bustling but the hotel is actually quiet and super clean. We had three adults in our room with plenty of space. I plan to stay here for years to come.

The hotel has a very nice location - close to Leicester Square and Picadilly Circus. The breakfast has nice quality and a decent variety. The room we had was VERY spacious, the beds were among the most comfortable beds we had, the view. The wifi strength and stability were also very decent on our room. The staff are also very nice and room service was impecable. Our only issue with the hotel was the fact that they had two elevators but only one was working during our stay and the capacity was very limited. I travelled with my family and we had to carry our luggage upstairs in several trips, and we could not all use it at once. There was also some repairs being done outside the hotrl that made it difficult to access. The reason I did not rate my experience 3/5 was because the rooms were really comfortable and the staff was so polite and helpful. If you are travelling with a wheelchair or a baby stroller bear in mind there is a flight of 3-4 steps in the hotel entrance. From there you won’t have any more accessibility issues.

I am only giving this hotel a 4 because the pictures of the Junior suite are a little different and the room we had was not anything like the spacious room on the website. Staff are friendly rooms were clean. 2 bad point was 2 lifts only one working only two people could use the lift at anytime or it would show overloaded sign and stop working

Perfect for Leicester Square and theatre district. Room was spotless quiet and comfortable, the team were welcoming and helpful. Would definitely stay again.

Central to theatres. Staff are amazing. My friend and I both have mobility issues and nothing was too much trouble for the staff. If you forgo housekeeping you get a £7 voucher to use in their Costa Coffee shop next door

We recently stayed in the heart of Piccadilly for our first trip to the UK, and overall, it was a great experience, especially because of the unbeatable location. It’s just steps from multiple Tube stations, right by Chinatown, and surrounded by lively restaurants, shops, and bars. The area feels safe at all hours with so many people around. The room itself was clean and a good size for a couple. One downside was the bathroom—specifically the shower, which felt a bit cramped. The water pressure was low, and the water temperature wasn’t as hot as we’re used to, but we’re not sure if that’s typical for London or just this property. We were initially worried about noise since our room was next to the elevator, but thankfully, they have a door they close at night to block the sound, and it was much quieter than expected. However, on the day we checked in, there was an incident that made us a bit uncomfortable. While we were getting ready, a maintenance person unexpectedly opened our door. Luckily, we had the secondary lock on, which stopped him from fully entering. He mentioned he was working on something, but it was still a little worrying to have someone try to come in without any prior notice. One other small hiccup—on the second day, our room wasn’t cleaned when we returned. We called the front desk, and housekeeping came right away to clean the bathroom and provide fresh towels, which we appreciated. Would we stay again? Yes—definitely for the location. It’s hard to beat being right in the heart of everything in London. While there were a couple of bumps along the way, the convenience of the location and the overall comfort of the stay made it worthwhile.

We have stayed here many times just as a couple and with our grandchildren. This time with our youngest granddaughter who is 5 and stayed in a suite again as always the staff were polite helpful and especially lovely to our granddaughter she had purchased a toy and we needed a screwdriver to put the batteries in and scissors to cut off the annoying tag and housekeeping/maintenance were incredible and sorted it for her so 5* from her . Also our mini bar hadn’t been restocked and this is complimentary with a suite and straight away came and rectified it and an extra treat for this inconvenience and restocked daily the room are very spacious and clean the breakfast are amazing and cater for everyone we have also stopped in many Thistle hotels and would recommend and will return